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Error: "Alert file:///shell/action.xml:2368: Could not invoke method cloneProjectBP." When Attempting To Use Project Creation BP To Create New Project/Shell (Doc ID 2883979.1)

Last updated on JULY 19, 2022

Applies to:

Primavera Unifier Cloud Service - Version 22.2 to 22.6 [Release 22.2 to 22.6]
Information in this document applies to any platform.

Symptoms

The Error message below is displayed in the Unifier user interface when trying to create new Project/Shell via either the "Project Creation" BP , or via the "New" button in Company Sponsored Shells. This previously worked when the last project was created.


ERRORS
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Error via Project Creation BP: "Alert file:///shell/action.xml:2368: Could not invoke method cloneProjectBP."

Error via "New" button in Company Sponsored Projects: "Alert Error Code: <companyID-XXXXXXXXX> An unexpected error has occurred, and the system cannot process your request. Contact your System Administrator referencing this error code <companyID-XXXXXXXXX>."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to Company Workspace > User Mode > Company Logs > Project Creation > +Create > Complete all required fields > Send record for Approval > Error noted above is generated.
  3. Navigate to Company Workspace > Admin Mode > Company Sponsored Shells > "New" > Enter Details > OK > Error noted above is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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