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Task Creation Failed For Routines Feature (Doc ID 2884050.1)

Last updated on JULY 19, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.04.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Task creation failed for Routines

We are testing 22A new feature routines below is the documentation link.
https://docs.oracle.com/en/cloud/saas/sales/22b/oasal/overview-of-routines.html#u30006516
We have configured a couple of actions and one of them is to create a Task, But the task not getting created and it shows some error without any details.

EXPECTED BEHAVIOR
-----------------------
Routine creates a Task

ERROR
-----------------------

Failed with status code 400 with error: An instance of type class java.sql.Date cannot be created from string activities.DueDate. The string value must by in format YYYY-MM-DD


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Routine for Opportunity Object with Task creation
2. Routine triggers
3. Task is not created

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use new Routines feature.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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