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Authorization Replication Not Working (Doc ID 2885057.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Insurance Claims Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Authorization replication not working

Screen/Interface where problem occurs: Claims > Claims > View Authorizations

Approved Authorizations are not replicating from the Claims instance to the Authorization Instance in Cloud environment.
Authorization records will be visible under the View Authorizations tab.

STEPS TO REPRODUCE:
1) Create an Authorization in Authorizations instance and submit it. Shows approved status.
2) Go to claims and check in view Authorizations - it shows no records.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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