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Contract Terms, Clauses Are Not Generating As Expected (Doc ID 2885310.1)

Last updated on AUGUST 09, 2022

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Terms Library

ACTUAL BEHAVIOR
---------------
Contract terms, clauses are not generating as expected


Unintended contract clauses (including many strike through sentences) are being generated to the contract terms section which is impacting both existing and new contracts.

It is happening only in prod.

On Dev-3 which is latest clone as of only one week old and the clauses are working as expected.

EXPECTED BEHAVIOR
-----------------------
To generate clauses as expected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create clauses
2. Do not get clauses as expected

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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