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Fusion Benefits: "No Choices found for the Program . It is possible the participant is not eligible for these" Error at Enrollments (Doc ID 2885311.1)

Last updated on JANUARY 01, 2024

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to enroll some employees in medical plan, the following error occurs.

ERROR
-----------------------

No Choices found for the Program: A Benefits. Plan B. Option: Employee Only. It is possible the participant is not eligible for these.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add event to employee
2. Process event and attempt enrollments
3. Receive error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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