PRC:SSP: Requisition Workflow is Showing as Rejected but the Requisition Status is "Pending Approval" at Line and Header Level (Doc ID 2885355.1)

Last updated on OCTOBER 14, 2022

Applies to:

Symptoms

Find that for Approvals and Notifications, the requisition status is "pending approval" but the workflow is showing as rejected.

ACTUAL BEHAVIOR
Requisition approval rules define that if there is a CPA and Negotiation required = Yes, then Reject
the workflow is showing as rejected but the requisition status is "pending approval" at line and header level

EXPECTED BEHAVIOR
Expected lines to be rejected too

STEPS TO REPRODUCE
Create requisition
submit for Approval
Log in
Click on notification / edit requisition
Edit Requisition – Apply “Negotiation Required” = Yes
Save
Manage Approvals
Submit for approval
Status = Pending Approval
View Document History
Drill down on Submit Requisition
View “Rejected” task details from workflow above
Status = Rejected

The Issue: Requisition Approval should be rejected – the workflow is confirming it as rejected
but, the Requisition Header and Line status = Pending Approval

Cause

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