PRC:PO: Purchase Order Tax Display Issue In UI For Orders (Doc ID 2885422.1)

Last updated on AUGUST 31, 2023

Applies to:

Symptoms

Please notice: this document is only for customers that have tax partner implemented.

For check if Tax Partner is implemented in customer instances please run this script:

If output of this script is 'Y' then Tax Partner is implemented for Procurement;
If no output then Tax Partner is not implemented for Procurement.

Reference document:

PRC:PO:SSP: JBO Error When Entering/editing Purchase Requisition/Purchase Order - JBO-29000: Unexpected Exception Caught (Doc ID 2863406.1)

In the Purchase Order (PO) screen, post calculation of taxes, the “Total Tax” field at PO header level and PO Line level are showing Tax amount as zero. Whereas taxes are properly sent from the Tax partner and is visible from the View Tax Lines at the PO Line level.

This issue is happen for imported POs and also for manually Purchase Orders with Tax partner enabled.


STEPS
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The issue can be reproduced at will with the following steps:
1.Create Purchase Order
2.Taxes are not calculated

Changes

Cause

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