"An Unexpected Error Has Occurred, and the System Cannot Process Your Request." When Trying to Open a Cost Sheet
(Doc ID 2885423.1)
Last updated on JUNE 16, 2023
Applies to:
Primavera Unifier Cloud Service - Version 22.4 to 22.7 [Release 22.4 to 22.7]Primavera Unifier - Version 21.12 to 21.12 [Release 21.12]
Information in this document applies to any platform.
Symptoms
When users attempt to open their Cost Sheet, the following pops up:
ERROR
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Error Code: [random string value]
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code
[same random string value]
STEPS
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The issue can be reproduced at will with the following steps:
- Navigate to Templates > Shells > Projects > Desired Project/Shell.
- Attempt to open the Cost Sheet.
- Observe the Error Code that pops up.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |