Overpayment Receipt Amount Did Not Autoapply To Invoices
(Doc ID 2885705.1)
Last updated on JULY 27, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The overpayment receipt amount provided as reference did not autoapply to invoices.
These overpayment invoice lines are showing in recommendation.
EXPECTED BEHAVIOR
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Apply Receipts Using Automatch job should autoapply the open transaction amounts instead of manual apply.
STEPS
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The issue can be reproduced at will with the following steps:
1. Populate the Receipt Recommendation with transaction numbers having a lower open balance than the receipt amount
2. Run 'Apply Receipts Using AutoMatch' process
3. Check the results
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |