Fusion Global HR: Duplicate AOR Approvers Are Showing In Approval History
(Doc ID 2886148.1)
Last updated on JANUARY 22, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.04.0 version, Global Human Resources
ACTUAL BEHAVIOR
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The termination approval history is showing 2 duplicate entries for few approvers. The duplicate entry is getting removed as the approvals are provided.
Example: Approval has 6 levels. The 2nd and 6th level approvers are showing twice in approval history when transaction is submitted. When 1st approver approves the request, the duplicate entry on 2nd level is getting removed and only one approver is shown. Similarly for 6th level, the duplicate entry is getting removed when 5th level approver approves the request. At the end the approval history is showing correct.
EXPECTED BEHAVIOR
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The duplicate entries should not be shown.
STEPS
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The issue can be reproduced at will with the following steps:
1. Initiate termination from front end
2. Navigate to transaction console, open the transaction and verify the approval history
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the approval history doesn't show accurate data.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |