Oracle Fusion Recruiting Cloud :The Candidate Can't Receive Emails Because Email Isn't Set As Their Preferred Communication Channel (Doc ID 2886865.1)

Last updated on MAY 30, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Goal

"The candidate can't receive any emails because email isn't set as their preferred communication channel"

Cause

Issue is occurring because the EMAIL_PREFERRED_FLAG is null in IRC_CANDIDATES table for the affected candidate. This is because candidate's email address is not verified yet.

Research: Bug 34308580 - ERROR IN MESSAGES FEATURE

Solution

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In this Document

Goal

Solution

References

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Oracle Fusion Recruiting Cloud :The Candidate Can't Receive Emails Because Email Isn't Set As Their Preferred Communication Channel (Doc ID 2886865.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!