My Oracle Support Banner

Outbound Transmissions From OTM/GTM to OIC Fail With 'Unable to retrieve policy from URI' or 'HTTP status code 401: Unauthorized' Errors (Doc ID 2887305.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 22.2 and later
Information in this document applies to any platform.

Symptoms

You find that outbound transmissions that were previously working fine are failing. 

The transmission failures may be intermittent, or all are failing with these errors seen in the Transmission Manager or logs:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.