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CEC Sync Server Fails/Stuck During Webhook Sync (Doc ID 2887342.1)

Last updated on AUGUST 08, 2022

Applies to:

Oracle Content Management - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

After a failed webhook sync. The cec sync-server appears to be stuck.  After restarting the sync process, it appears as though the failed attempt is queued up and attempts to reprocess the sync and fails.  At which point no future webhook syncs are making it to the target environment and the sync servers appears to be in an unstable state.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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