My Oracle Support Banner

Addition InfoTile Does Not Show Records in New Queue, only for Seeded Queues (Doc ID 2887349.1)

Last updated on AUGUST 10, 2022

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms


When establishing an additional queue status in lookup type 'FA_QUEUE_NAME', the new queue is not visible in count nor records for the Addition InfoTile buckets (Incomplete, Exceptions, Ready to Post)

The issue can be reproduced at will with the following steps:
  1. Added New Queue to FA_QUEUE_NAME lookup
  2. Add Asset to the new queue
  3. Back at Additions Infotile those records are not displayed nor included in the buckets (Incomplete, Exceptions, Ready to Post)
  4. These new queue records can be seen in Task>Prepare Source Lines


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.