CX Sales Mobile App - Accounts Search Brings Up Wrong Search Results
(Doc ID 2887579.1)
Last updated on AUGUST 03, 2022
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.04.0 version, CX Sales Mobile Application
ACTUAL BEHAVIOR
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CX Sales Mobile App - Global Search is fetching unrelated account data
When using the Global Search function, user search for "Aecon", results show correctly. Then user reduces the search results to just Accounts. After the change to Accounts, it brings back the correct results for a sec, then after a sec, it updates the search results, and the results are not pulling the correct results. All the results show for Account named "Aecom" instead of "Aecon"
EXPECTED BEHAVIOR
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Search results should not change results and show results for searched string
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |