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Ability To Control Cases Creation In EOD Batch (Doc ID 2887953.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Know Your Customer Cloud Service - Version 10.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enhancement request: Currently the prospect would be risk-rated in KYC OB and then onboarded or not onboarded depending on the Bank's decision. If the prospect is onboarded a customer ID would be created and an account opened, so on the same day/within a few days the investigator has to assess the KYC Batch case and this is after the KYC OB case is already investigated. Hence it would be a duplication of the efforts since there would be no changes in the customer attributes between KYC OB and KYC Batch. So essentially both the cases would have the same score and same attributes.

Cause

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In this Document
Symptoms
Cause
Solution


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