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Unable To Save Service Requests in NextGen UI Getting 'Save Failed' Error (Doc ID 2888022.1)

Last updated on AUGUST 05, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

In Create Service Requests UI click on Save there is an error message at the bottom that says

ERROR
-----------------------

Save Failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a SR
2. Click save and see the error

Changes

 A new required custom field is added to service request object

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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