My Oracle Support Banner

'You Do Not Have Permission to Access This Record' When Attempting To Print A Business Process Record (Doc ID 2888109.1)

Last updated on AUGUST 10, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.5.0 to 20.12.6.0 [Release 21.12 to 20.12]
Primavera Unifier - Version 21.12.5.0 to 21.12.6.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 21.12.5

DESCRIPTION OF PROBLEM:
--------------------------------------
When attempting to Print a Business Process record the following Notification pops up:

You do not have permissions to access this record

STEPS
-----------------------

  1. Sign into Unifier and Open a Business Process record
  2. Click on the Options icon and select: Print > PDF
  3. Notice the pop-up

EXPECTED OUTCOME:
-----------------------------
The expectation is to be able to print the record without incident.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.