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Relationship Tab To Display Both KYC OB And Batch Cases (Doc ID 2888363.1)

Last updated on AUGUST 14, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Know Your Customer Cloud Service - Version and later
Information in this document applies to any platform.


Enhancement Request:

Currently, if KYC OB and KYC Batch cases are created for a customer, they will not be displayed in the Relationship tab of the KYC case.
During the Investigation of the KYC OB/KYC Batch cases, it would help the investigator to have a complete view of the cases created by a customer and then take a holistic approach for resolution. So it would be good to have the feature to display the KYC OB and KYC Batch cases in the relationship tab.


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