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Fusion Oracle Digital Assistant (ODA): Internal Server Error For Approvals Task Questions (Doc ID 2888425.1)

Last updated on AUGUST 10, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to get approval tasks using the Oracle Digital Assistant chat bot, the following error occurs.

ERROR
--------
"Internal Server Error in calling service. Check logs for more details"

ODA Question: any of my requests waiting approval
ODA Response: Internal Server Error in calling service. Check logs for more details

The following error is seeing in the logs:

[info] Error message :400 - "Exception\nexception.76087.type: error\nexception.76087.severity: 2\nexception.76087.name: Invalid status filter \nexception.76087.description: Please provide valid status filter as per documentation\nexception.76087.fix: Please provide valid status filter as per documentation\n"

Reference: Oracle Digital Assistant for Fusion HCM: How to Collect Chat Bot Logs (Doc ID 2754413.1)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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