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Business Plan Organization Showing Two Usage Field (Doc ID 2888441.1)

Last updated on MARCH 21, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

Go to Account object ->Edit account

Go to Business plan subtab 

Edit business plan 

Click on the Owner OOTB field and remove the initial value

Click search on the search and select list -> Click Organization -> Search -> Usage fields appear 2 times and the customer wants to remain with the first one. The second Usage field has a missing value than the first one.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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