Store/Day Does Not Retotal After Missing SKU Error Correction
(Doc ID 2888823.1)
Last updated on APRIL 16, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
Actual Behavior
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1. Store/Day AUDIT_STATUS remains in "Errors Pending 'H'" status (Ideally should get updated to Retotaling Required - 'R' after the error is fixed)
2. The Store/Day gets stuck in Errors Pending
Other observations:
1. The Item flows successfully to the RMS.
2. Transaction Error is resolved (No More Errors In SA_ERROR)
Note: correction of this error does not cause the Total values to change
Steps to Reproduce
-----------------------
1. Open a Store/Day with the erroneous transaction
2. Transaction error should be 'SKU_NOT_FOUND.'
3. Choose an item from the list and add it to the transactions
4. Error should get resolved
5. Click 'Save and close.'
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |