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Manager Not Showing Up In The Prompt's Manager Dropdown (Doc ID 2888877.1)

Last updated on AUGUST 22, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.04.0 version, Analytics

Manager not showing up in the Prompt's Manager dropdown

In any prompt related to managers, one Manager as 'Mark Richards' is not showing up in the Manager's dropdown. I am attaching a file with Manager dropdown formula and configuration along with the SR. Due to no show of manager in the dropdown, its related field 'Sales Representatives' is not showing the sales reps reporting to this manager.
 

Solution

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