Application Error When Choose Manage Calculation Processes in Tasks
(Doc ID 2888990.1)
Last updated on AUGUST 03, 2023
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
The following error is returned when choose Manage Calculation Processes in Tasks
ERROR
-----------------------
An application error occurred. See the incident log for more information.
An application error occurred. Your help desk can use the following information to obtain a more detailed description of this incident: #, Server Domain: FADomain, Server Instance: UIServer_xx#_##, Application Name: ORA_FSCM_UIAPP
LOG
-----------------------
Problem Key: DFW-99998 [java.lang.NullPointerException][oracle.apps.incentiveCompensation.cn.transactionProcessing.earningCalculation.uiModel.applicationModule.CalculationJobAMImpl.setDefaultSearchCriterion][ORA_FSCM_UIAPP]
Stack Trace
-----------
java.lang.Exception: An application error occurred. See the incident log for more
information.
at oracle.apps.fnd.applcore.messages.ExceptionHandlerUtil.processExceptionWithResourceBundle(ExceptionHandlerUtil.java:146)
... etc ...
Caused by: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null
at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(DCInvokeMethod.java:822)
at oracle.adf.model.binding.DCDataControl.invokeMethod(DCDataControl.java:2361)
at oracle.adf.model.bc4j.DCJboDataControl.invokeMethod(DCJboDataControl.java:3395)
at oracle.adf.model.binding.DCInvokeMethod.callMethod(DCInvokeMethod.java:272)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.doIt(JUCtrlActionBinding.java:1852)
... 135 more
Caused by: java.lang.NullPointerException
at oracle.apps.incentiveCompensation.cn.transactionProcessing.earningCalculation.uiModel.applicationModule.CalculationJobAMImpl.setDefaultSearchCriterion(CalculationJobAMImpl.java:142)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(DCInvokeMethod.java:783)
... 139 more
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Incentive Compensation Manager
Navigate: Credits and Earnings > Manage Calculation Processes
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |