You can't edit a transaction and its corresponding credits at the same time. Edit and save the transaction. Then, edit the credits. (CN-1575302) (Doc ID 2889128.1)

Last updated on AUGUST 11, 2022

Applies to:

Symptoms

When attempting to update one of the context flexfield attribute, the following error occurs.

ERROR
You can't edit a transaction and its corresponding credits at the same time. Edit and save the transaction. Then, edit the credits. (CN-1575302)
When you a adjust transaction, the application obsoletes the original one and processes the new one. Whether the application obsoletes the corresponding credits depend on application parameter settings as well as the process status of the credit and earning.


STEPS
1. Credits and Earnings > Manage Transaction ( search for transaction number 133272605-0002-01-01-4L1 )
2. Drill down on the transaction number and under Business Unit Attributes section, update column [ Override National Flag ] from null to Y , SAVE, get error message
3. Also, try to update at transaction summary level and get the same error message
4. Also, try previous workaround of updating the amount ( always 0.00 ) then the attribute and still get the same error.

NOTE: These are imported credited transaction ( Preserve Credits = Y, Do not rollup = Y )

Cause

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