Getting Error "Unauthorized - Unable to read the integrations from vb-catalog://backends/ics/ic/api/integration/v1/integrations." When Creating New Endpoint From ICS (Doc ID 2889220.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Symptoms

Getting the following error when attempting to create a new endpoint connection from ICS:

Error
------
Unauthorized

Unable to read the integrations from vb-catalog://backends/ics/ic/api/integration/v1/integrations.

Please check the settings for Integration Applications and verify that Integration Applications server is working. 

And when attempting to replace all definitions for endpoints under ics, get this other error:

[Client UUID: <CUUID>][ECID Headers: <ECID>] : Failed to replace definitions for service connection ics. See console for more details and try again once the problem is resolved.

Browser network capture will show "401 - Unauthorized". And a HAR capture will show message response:

[VBDT ERROR services.createServiceConnection]: {"status":401,"statusText":"Unauthorized","attemptMessage":"Unable to read the integrations from vb-catalog://backends/ics/ic/api/integration/v1/integrations.","fixMessage":"Please check the settings for Integration Applications and verify that Integration Applications server is working.","responseBody":""}

Changes

Cause

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