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'VendoryDelivery readVendorDeliveryContainerDetail' WebService Returns 'UNKNOWN' for DSD Carton (Doc ID 2889345.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.6 to 23.1 [Release 19.6 to 23.1]
Information in this document applies to any platform.

Symptoms

Vendory-Delivery readVendorDeliveryContainerDetail webservice returns 'UNKNOWN' for DSD carton.



Steps to Reproduce:


1. Create the data required for the vendor delivery
2. Create PO, processed in SIOCS
3. Create ASN against PO and processed in SIOCS
4. Records are populated in DSD,DSD* related tables
5. Open SOCS and go to DSD receiving
6. Open DSD receipt created for the ASN against PO
7. Select the Reject option and complete the process.
8. DSD carton status changed to Canceled(7) from New(1)
9. Perform the operation readVendorDeliveryContainerDetail using Vendor delivery web service, with carton ID Status received is UNKNOWN



select * from DSD_CARTON where DSD_ID = 1 and status = 1;
ID DSD_ID EXTERNAL_ID STATUS STORE_ID REFERENCE_ID DAMAGED_REASON SERIAL_CODE TRACKING_NUMBER DAMAGE_REMAINING CREATE_USER UPDATE_USER RECEIVE_USER CREATE_DATE UPDATE_DATE RECEIVE_DATE UIN_REQUIRED RECEIVE_AT_SHOP_FLOOR QUALITY_CONTROL EXTERNAL_CREATE ADJUSTED CUSTOMER_ORDER_RELATED
1 1 SIM1 1 1111 N                25-01-2021 25-01-2021 25-01-2021 N N N N N 3

Sent:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v1="http://www.oracle.com/retail/sim/integration/services/VendorDeliveryService/v1" xmlns:v11="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnRef/v1">
  <soapenv:Header/>
  <soapenv:Body>
     <v1:readVendorDeliveryContainerDetail>
        <!--Optional:-->
        <v11:VdrDelvCtnRef>
           <v11:carton_id>1</v11:carton_id>
        </v11:VdrDelvCtnRef>
     </v1:readVendorDeliveryContainerDetail>
  </soapenv:Body>
</soapenv:Envelope>


Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
...
        <ns22:VdrDelvCtnDesc>
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>

           <ns22:status>NEW</ns22:status>

2 - In Progress

Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
...
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>
           <ns22:status>IN_PROGRESS</ns22:status>
...

3 - Submitted

Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
...
        <ns22:VdrDelvCtnDesc>
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>
           <ns22:status>SUBMITTED</ns22:status>
...

4 - Received

Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
...         <ns22:VdrDelvCtnDesc>
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>
           <ns22:status>RECEIVED</ns22:status>

5 - Damaged

Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
...
        <ns22:VdrDelvCtnDesc>
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>
           <ns22:status>DAMAGED</ns22:status>






6 - Missing

Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
...
        <ns22:VdrDelvCtnDesc>
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>
           <ns22:status>MISSING</ns22:status>





7 - Canceled

select * from DSD_CARTON where DSD_ID = 1 and status = 7;
ID DSD_ID EXTERNAL_ID STATUS STORE_ID REFERENCE_ID DAMAGED_REASON SERIAL_CODE TRACKING_NUMBER DAMAGE_REMAINING CREATE_USER UPDATE_USER RECEIVE_USER CREATE_DATE UPDATE_DATE RECEIVE_DATE UIN_REQUIRED RECEIVE_AT_SHOP_FLOOR QUALITY_CONTROL EXTERNAL_CREATE ADJUSTED CUSTOMER_ORDER_RELATED
1 1 SIM1 7 1111 N RETAIL.USER RETAIL.USER RETAIL.USER 25-01-2021 25-01-2021 25-01-2021 N N N N N 3

Sent:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:v1="http://www.oracle.com/retail/sim/integration/services/VendorDeliveryService/v1" xmlns:v11="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnRef/v1">
  <soapenv:Header/>
  <soapenv:Body>
     <v1:readVendorDeliveryContainerDetail>
        <!--Optional:-->
        <v11:VdrDelvCtnRef>
           <v11:carton_id>1</v11:carton_id>
        </v11:VdrDelvCtnRef>
     </v1:readVendorDeliveryContainerDetail>
  </soapenv:Body>
</soapenv:Envelope>

Received:
<S:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
  <env:Header>
     <wsse:Security S:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
        <wsu:Timestamp xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
           <wsu:Created>2022-07-12T14:49:34Z</wsu:Created>
           <wsu:Expires>2022-07-12T14:50:34Z</wsu:Expires>
        </wsu:Timestamp>
     </wsse:Security>
  </env:Header>
  <S:Body>
     <ns1:readVendorDeliveryContainerDetailResponse xmlns:ns1="http://www.oracle.com/retail/sim/integration/services/VendorDeliveryService/v1" xmlns:ns2="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnRef/v1" xmlns:ns3="http://www.oracle.com/retail/integration/base/bo/InvocationSuccess/v1" xmlns:ns26="http://www.oracle.com/retail/integration/base/bo/VdrDelvModVo/v1" xmlns:ns4="http://www.oracle.com/retail/integration/base/bo/VdrDelvRef/v1" xmlns:ns17="http://www.oracle.com/retail/integration/base/bo/VdrDelvCriVo/v1" xmlns:ns13="http://www.oracle.com/retail/integration/base/bo/VdrDelvAdjCol/v1" xmlns:ns20="http://www.oracle.com/retail/integration/base/bo/VdrDelvFulOrdCol/v1" xmlns:ns6="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnCreVo/v1" xmlns:ns22="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnDesc/v1" xmlns:ns7="http://www.oracle.com/retail/integration/base/bo/StrCustAttCriVo/v1" xmlns:ns11="http://www.oracle.com/retail/integration/base/bo/VdrDelvPoColDesc/v1" xmlns:ns15="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnHdrCol/v1" xmlns:ns5="http://www.oracle.com/retail/integration/base/bo/VdrDelvCreVo/v1" xmlns:ns25="http://www.oracle.com/retail/integration/base/bo/VdrDelvDesc/v1" xmlns:ns10="http://www.oracle.com/retail/integration/base/bo/VdrDelvPoCriVo/v1" xmlns:ns18="http://www.oracle.com/retail/integration/base/bo/VdrDelvHdrColDesc/v1" xmlns:ns28="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnModVo/v1" xmlns:ns8="http://www.oracle.com/retail/integration/base/bo/StrCustAttAdmCol/v1" xmlns:ns12="http://www.oracle.com/retail/integration/base/bo/VdrDelvPoDesc/v1" xmlns:ns9="http://www.oracle.com/retail/integration/base/bo/StrCustAttAdmDesc/v1" xmlns:ns21="http://www.oracle.com/retail/integration/base/bo/VdrDelvFulOrdDesc/v1" xmlns:ns23="http://www.oracle.com/retail/integration/base/bo/StrInvExtAttDesc/v1" xmlns:ns24="http://www.oracle.com/retail/integration/base/bo/StrCustAttDesc/v1" xmlns:ns14="http://www.oracle.com/retail/integration/base/bo/VdrDelvAdjDesc/v1" xmlns:ns19="http://www.oracle.com/retail/integration/base/bo/VdrDelvHdrDesc/v1" xmlns:ns27="http://www.oracle.com/retail/integration/base/bo/StrCustAttModVo/v1" xmlns:ns16="http://www.oracle.com/retail/integration/base/bo/VdrDelvCtnHdrDesc/v1">
        <ns22:VdrDelvCtnDesc>
           <ns22:carton_id>1</ns22:carton_id>
           <ns22:store_id>1111</ns22:store_id>
           <ns22:external_id>SIM1</ns22:external_id>
           <ns22:delivery_id>1</ns22:delivery_id>
           <ns22:status>UNKNOWN</ns22:status>
           <ns22:customer_order_related>NO</ns22:customer_order_related>
           <ns22:create_date>2021-01-25T22:33:22Z</ns22:create_date>
           <ns22:create_user>RETAIL.USER</ns22:create_user>
           <ns22:update_date>2021-01-25T22:38:24Z</ns22:update_date>
           <ns22:update_user>RETAIL.USER</ns22:update_user>
           <ns22:received_date>2021-01-25T22:38:24Z</ns22:received_date>
           <ns22:received_user>RETAIL.USER</ns22:received_user>
           <ns22:adjusted>false</ns22:adjusted>
           <ns22:external_created>false</ns22:external_created>
           <ns22:quality_control>false</ns22:quality_control>
           <ns22:damage_remaining>false</ns22:damage_remaining>
           <ns22:receive_shopfloor>false</ns22:receive_shopfloor>
           <ns22:VdrDelvCtnItm>
              <ns22:line_id>1</ns22:line_id>
              <ns22:item_id>100015006</ns22:item_id>
              <ns22:case_size>1.00</ns22:case_size>
              <ns22:unit_cost>10.0000</ns22:unit_cost>
              <ns22:quantity_expected>20.0000</ns22:quantity_expected>
              <ns22:quantity_remaining>0.0000</ns22:quantity_remaining>
              <ns22:quantity_received>20.0000</ns22:quantity_received>
              <ns22:quantity_damaged>0.0000</ns22:quantity_damaged>
              <ns22:quantity_received_overage>0.0000</ns22:quantity_received_overage>
              <ns22:quantity_damaged_overage>0.0000</ns22:quantity_damaged_overage>
              <ns22:purchase_order_id>181</ns22:purchase_order_id>
              <ns22:purchase_order_ext_id>415021</ns22:purchase_order_ext_id>
           </ns22:VdrDelvCtnItm>
           <ns22:VdrDelvCtnItm>
              <ns22:line_id>2</ns22:line_id>
              <ns22:item_id>100010008</ns22:item_id>
              <ns22:case_size>1.00</ns22:case_size>
              <ns22:unit_cost>10.0000</ns22:unit_cost>
              <ns22:quantity_expected>20.0000</ns22:quantity_expected>
              <ns22:quantity_remaining>0.0000</ns22:quantity_remaining>
              <ns22:quantity_received>20.0000</ns22:quantity_received>
              <ns22:quantity_damaged>0.0000</ns22:quantity_damaged>
              <ns22:quantity_received_overage>0.0000</ns22:quantity_received_overage>
              <ns22:quantity_damaged_overage>0.0000</ns22:quantity_damaged_overage>
              <ns22:purchase_order_id>181</ns22:purchase_order_id>
              <ns22:purchase_order_ext_id>415021</ns22:purchase_order_ext_id>
           </ns22:VdrDelvCtnItm>
           <ns22:VdrDelvCtnItm>
              <ns22:line_id>3</ns22:line_id>
              <ns22:item_id>100015009</ns22:item_id>
              <ns22:case_size>1.00</ns22:case_size>
              <ns22:unit_cost>10.0000</ns22:unit_cost>
              <ns22:quantity_expected>20.0000</ns22:quantity_expected>
              <ns22:quantity_remaining>0.0000</ns22:quantity_remaining>
              <ns22:quantity_received>20.0000</ns22:quantity_received>
              <ns22:quantity_damaged>0.0000</ns22:quantity_damaged>
              <ns22:quantity_received_overage>0.0000</ns22:quantity_received_overage>
              <ns22:quantity_damaged_overage>0.0000</ns22:quantity_damaged_overage>
              <ns22:purchase_order_id>181</ns22:purchase_order_id>
              <ns22:purchase_order_ext_id>415021</ns22:purchase_order_ext_id>
           </ns22:VdrDelvCtnItm>
           <ns22:VdrDelvCtnItm>
              <ns22:line_id>4</ns22:line_id>
              <ns22:item_id>100025006</ns22:item_id>
              <ns22:case_size>1.00</ns22:case_size>
              <ns22:unit_cost>10.0000</ns22:unit_cost>
              <ns22:quantity_expected>20.0000</ns22:quantity_expected>
              <ns22:quantity_remaining>0.0000</ns22:quantity_remaining>
              <ns22:quantity_received>20.0000</ns22:quantity_received>
              <ns22:quantity_damaged>0.0000</ns22:quantity_damaged>
              <ns22:quantity_received_overage>0.0000</ns22:quantity_received_overage>
              <ns22:quantity_damaged_overage>0.0000</ns22:quantity_damaged_overage>
              <ns22:purchase_order_id>181</ns22:purchase_order_id>
              <ns22:purchase_order_ext_id>415021</ns22:purchase_order_ext_id>
           </ns22:VdrDelvCtnItm>
           <ns22:VdrDelvCtnItm>
              <ns22:line_id>5</ns22:line_id>
              <ns22:item_id>100025004</ns22:item_id>
              <ns22:case_size>1.00</ns22:case_size>
              <ns22:unit_cost>10.0000</ns22:unit_cost>
              <ns22:quantity_expected>20.0000</ns22:quantity_expected>
              <ns22:quantity_remaining>0.0000</ns22:quantity_remaining>
              <ns22:quantity_received>20.0000</ns22:quantity_received>
              <ns22:quantity_damaged>0.0000</ns22:quantity_damaged>
              <ns22:quantity_received_overage>0.0000</ns22:quantity_received_overage>
              <ns22:quantity_damaged_overage>0.0000</ns22:quantity_damaged_overage>
              <ns22:purchase_order_id>181</ns22:purchase_order_id>
              <ns22:purchase_order_ext_id>415021</ns22:purchase_order_ext_id>
           </ns22:VdrDelvCtnItm>
        </ns22:VdrDelvCtnDesc>
     </ns1:readVendorDeliveryContainerDetailResponse>
  </S:Body>
</S:Envelope>

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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