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'Internal Server Error' Returned When Accessing the SIOCS exposed rEST End Points Such as FTS and RIB to MFCS Integration (Doc ID 2889557.1)

Last updated on AUGUST 16, 2022

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

In version 22.1.x, all SIOCS exposed REST API endpoints are inaccessible and return an error as as shown below. Examples shown below are for the File Transfer Service and the Retail Integration injector service.


ping url: https://rex.retail.eu-xxxxx-1.ocs.oraclecloud.com/rgbu-rex-xxx-xxx-siocs/siocs-int-services/api/fts/ping


Internal Server Error

RICS (RIB) Injector Service: http://wtss-svc.rgbu-rex-xxx-xxx-siocs.svc.occloud:<port>/siocs-int-services/api/ribinjector/inject

<![CDATA[javax.ejb.EJBException: Error while calling Injector Service with URL(http://wtss-svc.rgbu-rex-xxx-xxx-siocs.svc.occloud:9999/siocs-int-services/api/ribinjector/inject).: javax.ws.rs.ProcessingException: Internal Server Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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