My Oracle Support Banner

'Internal Server Error' Returned When Accessing the SIOCS exposed rEST End Points Such as FTS and RIB to MFCS Integration (Doc ID 2889557.1)

Last updated on AUGUST 16, 2022

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 22.1 and later
Information in this document applies to any platform.


In version 22.1.x, all SIOCS exposed REST API endpoints are inaccessible and return an error as as shown below. Examples shown below are for the File Transfer Service and the Retail Integration injector service.

ping url:

Internal Server Error

RICS (RIB) Injector Service: http://wtss-svc.rgbu-rex-xxx-xxx-siocs.svc.occloud:<port>/siocs-int-services/api/ribinjector/inject

<![CDATA[javax.ejb.EJBException: Error while calling Injector Service with URL(http://wtss-svc.rgbu-rex-xxx-xxx-siocs.svc.occloud:9999/siocs-int-services/api/ribinjector/inject).: Internal Server Error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.