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CFIN-RFI-RMS: Supplier Does Not Exist But Cannot Be Created (Doc ID 2889575.1)

Last updated on AUGUST 18, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version 19.1 and later
Information in this document applies to any platform.


CFIN-RFI-RMS: Supplier does not exist but cannot be created

While trying to create a new supplier (not supplier site), RFI logs an error saying:

a duplicate record was found. Delete or modify this record. 300000008913629sun.reflect.GeneratedConstructorAccessor47383.newInstance(Unknown Source) Unable to execute Parametric Statement: delete from RFI_SUPP_SITES_STAGE WHERE RFI_SUPP_SITES_STAGE.VENDOR_ID IN (10563)

What this error is saying is that, for some strange reason, RFI is not able to delete the existing record.

The issue can be reproduced at will with the following steps:

1. Create a new supplier in CFIN
2. Block RFI from furthering the message to RMS
3. Update the same supplier in CFIN
4. Check RFI log


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