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After Upgrade, Users Are Prompted to Re-enter Username and Password When Logging into P6 Professional with SAML/SSO (Doc ID 2889834.1)

Last updated on OCTOBER 14, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.7 to 22.8 [Release 22.7 to 22.8]
Primavera P6 Enterprise Project Portfolio Management - Version 21.12.7.0 to 21.12.8.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After upgrading to releases 21.12.7, 21.12.8, 22.7, or 22.8, when launching P6 Professional for SSO authentication, a dialog box displays prompting the user to login.

EXPECTED BEHAVIOR

The current Windows user credentials should be passed through to sign the user in to P6 automatically (integrated Windows authentication).

Changes

P6 Professional releases 21.12.7 and 22.7 (and later) include an embedded Edge browser.  In prior releases the embedded browser was Internet Explorer, which passes the Windows/SSO login credentials through automatically as designed.

Cause

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