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DTXQL Service Throwing The "Internal Server Error (500)" Error (Doc ID 2890231.1)

Last updated on AUGUST 18, 2022

Applies to:

Oracle Retail Xstore Office Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms


Customer received an "internal server error (500)." error from DTX when they get the data for a store. That's why this store is not syncing up.


ERROR:
--------
 "internal server error (500)"

Steps to Re-create :
---------------------

  1. When the Mulesoft batches that consumes the DTXQL service to syncup the transaction data from XOC to On Premise Xcenter Database.
  2. When SB batches trying to syncup store transactions, they're getting "internal server error (500)." error from DTX when they get the data for a store for specific date.
  3. That's why this store is not syncing up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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