Bulk Plan Failing with Error in Log - "Could not retrieve SERVICE_EXTERNAL_ENGINE"
(Doc ID 2890335.1)
Last updated on AUGUST 19, 2022
Applies to:
Oracle Transportation Management Cloud Service - Version 22.3 and laterInformation in this document applies to any platform.
Symptoms
Bulk Plan is failing - Error logs indicate this issue:
ERROR
-----------------------
Receiving an error "Could not retrieve SERVICE_EXTERNAL_ENGINE"
Steps to Reproduce
- Create an Order Release
- Run the Bulk Plan to attempt to generate shipment
- Planning fails
Cause
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In this Document
Symptoms |
Cause |
Solution |