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Oracle Fusion Recruiting Cloud: Error Extending Job Offer: "There was a problem with the job offer letter. (IRC-1590777)" (Doc ID 2890370.1)

Last updated on APRIL 22, 2024

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When attempting to extend a job offer, the following error occurs:

The job offer couldn't be extended.  There was a problem with the job offer letter. (IRC-1590777). 
This job offer can't be extended because the job offer letter wasn't created by the BI Publisher server.

In Preview Offer, when attempting to download the letter to PDF, the PDF output does not load/return. 

When viewing the PDF output directly in the Job Offer Letter report in BI Publisher, or when viewing BI Publisher logs, the following error is returned:

Error
The report cannot be rendered because of an error, please contact the administrator.
Error Detail

The value of either leader-length or rule-thickness property is too large.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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