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Oracle Fusion Recruiting Cloud: Error Extending Job Offer: "There was a problem with the job offer letter. (IRC-1590777)" (Doc ID 2890370.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Recruiting Cloud Service - Version and later
Information in this document applies to any platform.


Problem Description:

When attempting to extend a job offer, the following error occurs:

The job offer couldn't be extended.  There was a problem with the job offer letter. (IRC-1590777). 
This job offer can't be extended because the job offer letter wasn't created by the BI Publisher server.

In Preview Offer, when attempting to download the letter to PDF, the PDF output does not load/return. 

When viewing the PDF output directly in the Job Offer Letter report in BI Publisher, the following error is returned:

The report cannot be rendered because of an error, please contact the administrator.
Error Detail

The value of either leader-length or rule-thickness property is too large.



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