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Incident Error While Trying To Send Contract For Signature Via DocuSign (Doc ID 2890445.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

Query a contract and Sign Contract. The system gives an incident error with the below error message

 

An error occurred. Contact your help desk (FND-2).

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of the incident. Incident ID: <Incident Number>. Server Domain: FA Domain. Server Instance: <Server_name. Application Name: <Application Name>

Changes

 User validated the docusign signature validation and status is completed

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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