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Allocation Application Does Not Allow to Delete Allocation in Calculation Waiting Status (Doc ID 2891395.1)

Last updated on APRIL 08, 2024

Applies to:

Oracle Retail Allocation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Sometimes calculation fails and allocation remains in Calculation Waiting Status. For the reported issue, raf_async_task.PROCESS_ERROR_TXT showed below details:

oracle.retail.apps.framework.asynctask.publicmodel.common.AsyncTaskRuntimeException: oracle.retail.apps.alc.calc.exception.AllocCalculationException:
java.sql.SQLException: ORA-00054: resource busy and acquire with NOWAIT specified or timeout expired at oracle.retail.apps.framework.asynctask.publicmodel.service.AsyncTaskConsumerService.executeAsyncTask(AsyncTaskConsumerService.java:76)

On Manage Allocation Screen, delete option is disabled for the Calculation Waiting allocations.

In order to be able to delete such allocations using Manage Allocations screen and create new ones, user has to get below DML statement executed in backend first so the allocation is set to Calculation Error status:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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