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Contract Status Remains As 'Sent For Signature' After Being Signed In DocuSign (Doc ID 2891739.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.04.0 version, Authoring

Contract status remains as 'Sent for Signature' after being signed in DocuSign

All contracts have gone through the following stages, but the status would not change to 'Active'
- Pending for approval
- Pending signature
- Sent for signature

Received emails to sign, signed in DocuSign. Received email to say Complete. But the contracts status do not change to 'Active'. Is there a process we need to run to make that happen?
 

Solution

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In this Document
Goal
Solution
References


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