Array Type Configuration Attributes set to Auto Lock are Unlocking Unexpectedly, Allowing Recommendation Rules to Overwrite Saved Configuration Values on Reconfiguration (Doc ID 2891927.1)

Last updated on JULY 14, 2023

Applies to:

Symptoms

When reconfiguring a quote, array type attributes of set type 'Set' and auto-lock enabled, which were set to a user specified value during the initial configuration, are getting changed by a recommendation rule.

Changes

An array type configuration attribute with set type 'set' and auto lock enabled is imported to and used as an action for recommendation and constraint rules that do not run due to imported attributes not being on the layout, causing the attribute's lock status to unlock and allow recommendation rules that are running to set its attribute based on the rule's settings.

Cause

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