Docusign OAuth 2.0 Authentication Electronic Signature Functionality Post 22C Upgrade Error: " An Error Contact your help desk ( FND-2), An application error has occurred. "
(Doc ID 2892155.1)
Last updated on MARCH 01, 2024
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
When testing the new electronic signature post 22C upgrade related to Docusign OAuth 2.0 authentication functionality the following error occurs
ERROR
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An Error Contact your help desk ( FND-2)
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: <n>, Server Domain: FADomain, Server Instance: UIServer_as<n>, Application Name: ORA_CRM_UIAPP.
STEPS
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The issue can be reproduced at will with the following steps:
1. Complete the new DocuSign setup for OAuth 2.0 authentication under Manage Electronic Signature
2. Test the electronic signature functionality
3. Observe the error occur.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |