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Error "Gateway Timeout" or "500 Internal Server Error" Occurs When Using P6 REST API to Read Data (Doc ID 2892832.1)

Last updated on MARCH 15, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.9 and later
Primavera P6 Enterprise Project Portfolio Management - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to read data using the P6 REST API, the following error occurs.

ERROR
-----------------------
Gateway Timeout - In Read
The proxy server did not receive a timely response from the upstream server.

500 Internal Server Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In POSTMAN run the GET https://p6.oraclecloud.com/<SERVICE_INSTANCE>/stage/p6ws/restapi/activity?Fields=Name

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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