Error "Gateway Timeout" or "500 Internal Server Error" Occurs When Using P6 REST API to Read Data
(Doc ID 2892832.1)
Last updated on SEPTEMBER 12, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.9 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 21.12 and later
Information in this document applies to any platform.
Symptoms
When attempting to read data using the P6 REST API, the following error occurs.
ERROR
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Gateway Timeout - In Read
The proxy server did not receive a timely response from the upstream server.
500 Internal Server Error
STEPS
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The issue can be reproduced at will with the following steps:
1. In POSTMAN run the GET https://p6.oraclecloud.com/<SERVICE_INSTANCE>/stage/p6ws/restapi/activity?Fields=Name
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |