My Oracle Support Banner

'Unifier Notification! - The System Could Not Process Your Request..." Pop-Up Warning Window Received on Clicking Company's Org Tab and Project Templates. (Doc ID 2894669.1)

Last updated on SEPTEMBER 16, 2022

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When the company's Org tab is clicked or when accessing any Project Templates under Company Workspace, the following warning pops up.  After clicking OK in the pop-up window, the Dashboard for the Project Template does not display any information.

Unifier Notification!
The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

 

The issue can be reproduced at will with the following steps:

  1. Log in to Unifier as an Administrator.
  2. In Admin Mode, click on the company's Org tab.  Observe the reported warning.
  3. Navigate to Company Workspace > Templates > Shells > Projects > (choose any project).  Observe the reported warning.
  4. Clicking OK closes the pop-up window, however the Dashboard does not display any information.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.