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Territory Exclusions Not Working (Doc ID 2894689.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.04.0 version, Territory Management, Quotas

Territory Exclusions not working

Using a sales rep territory access, when accessing the workspace page, I can still see the accounts that were set as Exclusions to my territory. I should only see accounts assigned to me (or accounts set as Inclusions to my territory).
 

Solution

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Goal
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