Access Violation Event Code AVAA0-1312-2 Occurs When Performing Various Actions in P6 Professional as a Newly Created User.
(Doc ID 2894880.1)
Last updated on SEPTEMBER 28, 2022
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.8 and later
Primavera P6 Enterprise Project Portfolio Management - Version 21.12 and later
Information in this document applies to any platform.
When a specific user attempts to perform various actions in P6 Professional, the following error occurs.
Event Code: AVAA0-1312-2
Description: Access violation at address 00000000034FE4B6 in module 'PM.EXE'. Read of address 0000000000000000
In addition, the Project tab does not display any projects when initially loaded; they display only after re-loading the default project layout.
The issue can be reproduced at will taking any of the following actions:
- Select Enterprise > Project from the menu.
- Select and open a project.
- Exit the application using the File > Exit menu option.
- Observe the reported error.
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