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Service Provider On A Shipment Is Being Changed On Unassigning One Of The Orders In The Shipment (Doc ID 2895677.1)

Last updated on SEPTEMBER 13, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 22.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior:
The issue occurs when the shipment is planned with serivce provider using the commitment count. When one of the order is unassigned from the shipment, the
serivce provider gets changed on the shipment.

The issue occurs even after the below property is set:
glog.business.serviceprovider.considerCommitAllocInUnassign = true

Expected Behavior:
Service provider should not get changed.

Steps:
1. Set the custom property
glog.business.serviceprovider.considerCommitAllocInUnassign to true

2. Plan the orders into shipment

3. Unassign one of the order and check the service provider in the shipment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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