Only the License/Certificate Field is Populated and other Fields Are Empty When Printing the Talent Profile from "Skills and Qualifications" (Doc ID 2896372.1)

Last updated on SEPTEMBER 16, 2022

Applies to:

Symptoms

When an employee goes to:

• Me/Career and Performance/Skills and Qualifications
• Go to Action/Print

It can be seen that no fields are populated in the print output except for "License/Certification"

Similarly if the talent admin looks at the profile from:

• My client groups/Person Management/search for person/Talent Profile
• Go to Action/Print

or

• Me/directory/search for the person
• Click on show more (on left hand side)
• Click on Skills and Qualifications
• Go to Action/Print

the same behaviour is seen that no fields are populated in the print output except for "License/Certification"

The print output shows the Section name (eg. Test Licenses and Certifications) and under here the following values are seen:

• License/Certification: This is populated with the profile item name (eg.  Test Fusion License)
• Expiration date: <this field is empty>
• Issued by: <this field is empty>
• License Number: <this field is empty>

On the preceding scree ("Skills and Qualifications") data is populated, but the fields are different - eg. 

• Issue Date: populated
• Source: populated  (eg. Talent Profile)
• Last updated date: populated.

Changes

Cause

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