Users See Processed Journal Approval Notifications In BPM WorkList And Show All Under Bell Notification (Doc ID 2896382.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Symptoms

On : 11.13.22.04.0 version, Journals and Intercompany

When attempting to approve a tasks that has been already approved, users get the following error. Also users involved in the approval still sees processed tasks/notifications under BPM worklist and Show All under the bell notifications.

ERROR
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Error dialog exception.type:Error exception severity: 2 exception.name: Invalid action on workflow task or user does not have privilege to perform this action.


STEPS
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The issue can be reproduced at will with the following steps:

1. Have a journal approval rule linked to a group of users on a participant of the type SingleTypeParticipantOneInParallelModeRuleSet
2. Send a journal for approval
3. One member of the group approves
4. Other members still see the bell notification and  task for approval. When they try to approve the already processed notification, the error happens

Cause

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