Fusion Benefits: How to View Denied Pending Certification Required Actions (Doc ID 2896839.1)

Last updated on NOVEMBER 18, 2024

Applies to:

Goal

 Customer is finding that if a pending action for a certification is marked with a Denied Date, there is no record of this after it is entered.
If they navigate to Pending Actions > View, there are 3 options to select:
-Review Actions Needing Your Attention
-Completed
-All

None of these produce any history of the Certification that have been denied.
Is there a way to view or report on the pending actions which have been marked as “Denied”?

Solution

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