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Users Do Not Receive Desktop Notifications In Chrome For Incoming Chat Requests (Doc ID 2896849.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Chat

Users do not receive desktop notifications in Chrome

The customer has enabled browser and desktop notifications for their users, but they do not receive the desktop notification when using Chrome. However, the desktop notification is being sent when the users are using the Edge browser. 


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