My Oracle Support Banner

Invalid Exchange Error In Invoice Induction (Doc ID 2897217.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

On : 19.1 version, Document Creation

When attempting to upload the Merchandising Invoice Header Only - No Tax template for an import order,
the following error occurs:


The issue can be reproduced at will with the following steps:
  1) Create an import Order.
  2) On Invoice Matching, download the induction template "Merchandising Invoice Header Only - No Tax".
  3) Update the downloaded file with de invoice data.
  4) Upload the modified spreadsheet
  5) Check the status of this process. We got an error "Exchange Rate is Invalid"



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.