My Oracle Support Banner

Scheduled Calculation Completed But Did Not Process the Transactions (Doc ID 2897430.1)

Last updated on JULY 18, 2023

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

Calculation is scheduled to run every Friday and for the run today (process id: 2041106) it did not calculate earnings.
If resubmit calculation individually (process id : 2065309) then able to see the expected results.


STEPS
The issue can be reproduced at will with the following steps:
Navigator > Credits and Earnings > Manage Calculation Process > Create
     Date Range :  01-JUN-2022 to 31-AUG-2022
     Schedule :
           Run = Using a schedule
           Frequency = Weekly
           Time Between Runs : 1


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.