Discrepancy Resolution Screen Is Empty When Trying To Resolve Multiple Discrepancies
(Doc ID 2897494.1)
Last updated on SEPTEMBER 21, 2022
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
discrepancy resolution screen is empty when trying to resolve multiple discrepancies in the discrepancy review list search result
STEPS
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The issue can be reproduced at will with the following steps:
1. ensure you have multiple invoices with cost discrepancies
2. go to the discrepancy review list
3. search for the invoices
4. select 2 invoices and click the button 'Resolve'
5. the discrepancy resolution screen pops up but is empty
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |